Customer messaging platform for live chat, tickets, product tours and an AI inbox.
Free Plan
Free plan availableDetails
← AI Tools
zammad
zammad by zammad — coffeescript · customer care · customer support — Ruby source project.
SOURCE PROJECT
Inspect the project before installing
This is a software repository, with setup and maintenance handled by you. It is not a hosted Wrowo service.
- Repository
- zammad/zammad ↗
- Maintainer
- zammad
- Main language
- Ruby
- Repository licence
- AGPL-3.0
- Source checked
- 2026-10-16
- Repository updated
- 2026-10-16
Go directly to the maintained documentation
Read the installation instructions ↗
Costs to check separately
A code licence does not include a running server, storage, model credits or managed support. Wrowo does not supply these resources.
Source profile, not a hands-on review. Suggest a correction · Editorial policy
Key features
✓ Main implementation: Ruby
✓ Maintained under zammad
✓ Repository licence: AGPL-3.0
Suggested evaluation tasks
Create two fictional tickets with different priorities; test assignment, restricted notes and export before connecting customer messages.Compare the maintained quick-start requirements with your intended operating system, storage and permissions before installation.
Related
You may also like
More tools in the same category.
Help desk for tickets, messaging, a help center and omnichannel support.
Paid
PaidDetails
Free CRM that expands into marketing, sales and service hubs.
Free Plan
Free plan availableDetails
CRM-style support platform with a timeline view and AI-assisted agents.
Paid
PaidDetails
Open-source communications platform for team chat and omnichannel customer contact.
Free Plan
Free plan availableDetails